How we handle your information.
Short version: we are a small agency. We do not sell leads. We use what you send us to reply and to run the work you ask for.
Last updated: 3 September 2026. Silent System Labs serves businesses in the United States and the United Kingdom. Questions: hello@silentsystemlabs.com.
What we collect
If you request a free audit or contact us, we collect the details you type into the form (typically business name, email, and what you want help with). We do not ask for payment card numbers on this site.
How audit requests are sent
The audit form on this site is submitted through Web3Forms, a third-party form service, so the message can reach our inbox. Web3Forms processes that submission on our behalf. We do not post your request to a public page.
How we use it
- To send your audit or answer your email.
- To deliver work if you become a client (Google Business Profile, monitoring, social, and related local SEO).
- To keep basic records needed to run a small agency (invoices, correspondence).
What we do not do
We do not sell your information or your leads. We do not buy or resell contact lists. We do not use your audit request to spam you.
Where we work
We work with clients in the US and the UK. Email and form tools may store messages on servers outside your country. If that is a problem for you, say so before you send anything sensitive.
How long we keep it
Audit requests: for as long as we need them to reply and to remember that we already looked at your business. Client files: for as long as the work lasts, then as long as tax or legal rules require. You can ask us to delete what we reasonably can.
Cookies and analytics
The marketing site may use standard analytics (for example Google Analytics) to see which pages are used. You can block cookies in your browser.
Your rights
Email hello@silentsystemlabs.com to ask what we hold, to correct it, or to request deletion. UK and EU visitors may also have rights under UK GDPR / GDPR; we will handle those requests in good faith as a small controller.
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